Frequently Asked Questions
What is My Condo Portal?
My Condo Portal is a provider of web sites for residents of any property type (apartments, condos, townhouses, houses, etc.). By having a community web site for your neighborhood, you can quickly create a sense of community with your friends and neighbors.
How do I open a PDF File?
If you are having difficulty downloading or viewing PDF files, below are a few options to assist you:
Verify that you have a current version of Adobe Acrobat Reader
To determine the version of Adobe Acrobat, open Adobe from your desktop or start menu, click on help, and then About Acrobat Reader. If you have a version of Acrobat Reader less then 7.0, we recommend you download a FREE update to your reader.
Is there a sample site I can see?
Yes, you can take a look at our sample site by clicking here My Condo Portal Sample.
How much does My Condo Portal cost?
When the Board of Directors approve of the services, it would be the association that would be pay the monthly fee, not the individual homeowners.
Our prices vary depending on the size of the condominium. Click here to view our Pricing.
How many homeowners does the site allow?
There is an individual login account for each unit in the condominium association.
Are there any cancellation fees or long-term commitments?
No. My Condo Portal sites are month-to-month, and you can cancel at any time. When you cancel, your account will be active until the end of your current billing cycle. We do not issue refunds or prorate partial months.
Is there software to install?
No, our software is web-based. There is nothing to download or install. You can make updates from any internet connection.
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